We gave Help and Advice to - 11,765 clients contacts (up 50% on last year)

• We dealt with - 17,723 issues

• We increased people’s Welfare Benefits by - £4,201,556 (up by 30% on last year)

• We helped write off client’s Debts by - £961,396 (up by 130% on last year)

• For every £1 received from funders we provided - £10.83 in Public Value

• Our volunteers donated hours were valued at - £178,305 (up by 55% on last year)

• 50% of all our Paid Staff began as Volunteers

• Mental Health Hub volunteer leavers achieved economic outcomes (paid employment/self-employment/voluntary roles - 72%

• 2024-25 - the 1st 6 months has shown a 25% increase in clients

  In addition to the Advice Service and Mental Health Hub Programme we equip local people with work skills, specialist advice training and job opportunities when they volunteer with us.